I am deployed in a remote base in Iraq. i will not be home on my anniversary this year, and i wanted to do something very special to let my wife know that she is on my heart more than ever. A Crystal Prints representative handled my request very efficiently. It felt like one-on-one service! I was able to complete the entire transaction via email (as we have no phones out here), and my wife received a gorgeous lighted crystal panel with a custom photo and a verse that i wrote just for her. She will treasure it forever, and i could not have a higher recommendation to give for customer service!! Awesome!!!